Need to work remotely?
Have employees that work from home? Perhaps you work at
a client for several days at a time. With IP Office and
a VPN phone you can have a hardphone wherever you need it,
connecting you with your office as if you were there. The
IP VPN phone* (IP phone running VPN firmware) connects on
a local network thru to your corporate VPN appliance (tunnel)
and allows the phone to work just like it is on the office
network. You're able to make calls, take calls, get messages
and talk to co-workers as if you were in the office. Log
in and out of calling groups or use DND when you don't want
to be disturbed.
A VPN Remote IP phone
is a great way to have dial access and be visible to co-workers
at a remote office or home office location. We've had some
users take a phone on the road so they can be reached wherever
their work takes them, as long as they have internet access
(restrictions of some networks may prevent the VPN Remote
phone from connecting).
The VPN Remote phone
is really VPN firmware running on the IP phone that can
be configured to tunnel to the edge router of the customers
network, not to the IP Office system itself. The tunnel
is not built between the IP phone and IP Office. This setup
also does not require a VPN appliance at the remote site
but does require a compatible VPN device at a main site
(where the phone will register with the IP Office).
IP Office VPN Remote
phone firmware supports the 4610SW, 4621SW, 5610SW, 5621SW
phones and 9600 series phones only. (16xx series are NOT
In contrast, if there
is a VPN appliance at the remote site with an established
tunnel to the customer network, then a base IP phone and
not the VPN Remote phone is all you should need.
First thing to consider
is the network security gateway and if it is compatible
with the tunnel protocols for the Avaya VPN Remote IP phones.
Certain appliances have been tested with Avaya VPN Remote
phones including Avaya Security Gateways devices however,
several Non-Avaya VPN gateways with IKE Ext-Auth (xauth)
with Preshared key (PSK) should work. Avaya does not guarantee
support for non-Avaya devices. The following list of
devices are some that have installation/application notes
on the Avaya support site, login required.