Avaya IP Office Telephone System
IP Office Telephone Systems
Installation Programming Service Support Repair
Office Definity Merlin & Partner ACS 24 hour technical service
support - Avaya service
Avaya phone support
Office R10 available NOW!
Avaya Ethernet Routing Switch 3500
Series - Perfect fit for
Nortel migration to IP Office
Partner migration to IP Office
Merlin migration to IP Office
Merlin Legend migration to IP Office
Merlin Magix migration to IP Office
EMERGENCY SERVICE AVAILABLE
Contracting & Subcontracting services
and Fiber Optic Installation for Voice and Data Networks
Milwaukee to Madison areas
technical remote phone support
IP Office technical support
IP Office implementation
/ Lucent / ATT Legacy Phone Systems
Installation, Maintenance, Service, Upgrades, Migration
US TODAY 847.781.9475
Bishop Computer has been a mainstream
Avaya shop, working extensively with the IP Office, Merlin Legend
/ Magix and Partner systems for the past 10+ years. We are experienced
and certified. With this knowledge we can provide customers with
answers and proposals to upgrade or migrate their current systems
to the Avaya IP Office platforms. Some of the legacy systems we
have worked on are:
308 / 616 224 / 2448 We actually have one of these! We
got it from a client when we upgraded them to a Partner ACS.
- Partner / Partner II /Partner Plus
/ Partner ACS / Partner SOE
- Merlin 206, 410, 830, 1030
& 3070, supports by model number, from 2 lines, 06 extensions
to 30 lines and 70 extensions. 1985 --The systems had basic functions
[built-in] but enhanced features were available thru plug in modules
- Merlin II 1988
- Merlin Plus
Which developed as the predecessor to the Legend system. Had capabilities
for up to 56 lines and 72 stations.
- Merlin Legend
1.0 - 7.1 First release in 1991 could not install a PRI card
until release 3.0 - Recently,we had to upgrade a site from a Release
1.1 to a release 7 (they had about 75 BIS phones ) in order for
them to use a T1 card for connecting to Comcast. It took 3 hours
to get the old config over to the R7 (didn't help that the 1200
baud connection to the old system kept crashing. Finally when
everything was up, we could install the 100D card but, Comcast
couldn't figure out that they had to change the PRI "protocol"
on their end to a 5E.
- Merlin Magix
1.0 - 4.0 Introduced October 1999. The redesign was regarded
to be a Legend release 8, however with the metal chassis and sleek
card design, it became marketed as the new "Magix" system.
- IP Office
403, 406v1, 406v2, 412, 500v1 Earlier models of the now current
We find it amazing that these older systems
are still installed and working out there. A testament to the quality
and design of their time! We bought (2) Partner 206 cards back in
1993 of which, one of the cards is still working at a client site.
The other card was damaged by water or it too might still be in
service. But many of these systems are way past their prime, and
starting to fail. It's time to look at a new phone system, and the
IP Office is a perfect fit!
It's not always in the budget to go to a
new system, but it may be a very good option to maintain part of
your past investment. If an upgrade is being considered, you might
be able to use certain phones from your old system and use them
on a new IP Office platform. Then replace the older phones with
newer, feature-rich phones when you're able. Take a look at what
phones you do have, and let's see if we can get you to step into
the wonderful world of IP Office, one step at a time!
Partner ACS & Nortel Phones that can be used on Avaya IP Office
Although there are many older systems out
there, only the Magix systems with 44xx digital sets can
re-use the phones (4424LD+ phones are not supported on IP Office)
with an IP Office and digital expansion modules. Analog phones can
also be reused which would connect to the analog phone ports of
the IP Office base cards or expansion phone modules.
For those with Partner ACS systems
or Partner ACS phones, those phones can be reused on IP 500 v2 models
with the "Partner Version" release and protect the investment made
on the Partner phones.
With the recent IP Office releases 6.1 and
7.0, companies that have certain Nortel systems can now look
to IP Office platform for support of the Nortel phones.
and Certified - a winning combination!
Avaya Certified Solutions Specialist on staff to help with
your IP Office
service support training
IP Office VPN
Bishop Computer provides technical remote
service support (as well as onsite service support in the Chicago
to lower Wisconsin areas). We've installed over 300+ IP
Office systems and serviced many more.
We can help with:
Diagnosing a problem on
your IP Office system
Upgrading IP Office
Programming IP Office
system & voicemail
IP Office Training
Network Infrastructure related to phones
including QoS and VoIP
is a registered trademark of Microsoft Corporation
in the United States and other countries.
Lucent, AT&T, IP Office, Definity, Partner, Merlin, Magix,
Intuity and Audix are registered trademarks of Avaya, Lucent
Technologies, and AT&T.