IP Office Modes

IP Office systems based on the IP500 V2 control unit can run in a number of modes:

· IP Office Basic Edition - Quick Mode
· IP Office Basic Edition - PARTNER® Mode
· IP Office Essential Edition
For IP Office Release 8.0, systems in this mode require an Essential Edition license added to the configuration. Systems without a license will not support any telephony functions. Additional licenses can then be added, including licenses for Preferred Edition and Advanced Edition operation. Throughout this document, unless stated otherwise, Essential Edition is used to refer to Essential Edition, Preferred Edition and Advanced Edition.
· IP Office on Linux®
This is special version of IP Office Essential Edition which runs as a Linux application. It supports IP trunks and extensions only.

IP500 control units run in IP Office Essential Edition only.

IP Office Basic Edition PARTNER® Mode

The IP Office Basic Edition Partner Mode continues the evolution of communications systems for small businesses.

PARTNER Mode is designed to work directly out of the box without any programming or administration, allowing users to immediately make and place calls via analog trunks.

PARTNER Mode provides the end user a similar desktop experience as the PARTNER ACS: e.g. 2 dedicated intercom buttons, key system functionality, Caller ID, etc. This helps minimize training requirements and provides the end user with the same comfort level they have come to expect with the PARTNER ACS system.

PARTNER Mode provides enhanced features such as Visual Voice, Remote Call Forwarding, 64-party Conferencing, SIP Trunking, Full PRI/T1 and more.

PARTNER Mode provides the same 2-digit extension numbering plan as PARTNER ACS (default), and now supports a 3-digit flexible numbering plan (extensions 100 – 599).

PARTNER Mode supports all current and "Euro" versions of PARTNER ACS telephones, the 1400 Series digital telephones, the current 3920 and 3910 wireless products, as well as most analog devices (fax, wireless headsets, analog telephones). The original MLS Series telephones and older wireless telephones are not supported.

PARTNER Mode also supports a new line of Avaya digital telephones – the 9500 Series telephones, and supports the Nortel T-Series and M-Series digital telephones.

PARTNER Mode includes Embedded Voicemail; providing a 2-port Automated Attendant (upgradeable to 6-ports) and voice mail coverage activated for all telephones. The Embedded Voicemail offers a variable number of hours of storage:

• 2-ports = 15 hours of storage
• 4-ports = 20 hours of storage
• 6-ports = 25 hours of storage

System Capacities PARTNER Mode supports larger telephone and trunk capacity as follows (may not be attained simultaneously):

IP Office Basic Edition Mu-Law
When the IP500 V2 containing a IP Office Mu-Law SD card is first started, it will boot-up as "Basic Edition", which has the same look and feel as PARTNER Mode, supporting out of the box operations, two intercom buttons, key system functionality, voice mailboxes on all telephones, TUI programming support, etc. "Basic Edition" makes starting and using the system quick and easy.

Users who need full IP Office Essential Edition functionality can apply the Essential edition license and the use Manager to change mode from "Basic Edition" to "Essential Edition". Once the system reboots, it re-starts as "Essential Edition" which is the way that IP Office Essential Edition works, looks and feels in Release 7.0.

An IP500 V2 system can be converted from its current mode to run in IP Office Essential Edition using IP Office Manager. For IP Office Release 8.0 and higher, the system also requires an Essential Edition license to run in IP Office Essential Edition.

CAPACITY

1. 100 Extension in 3-digit extension numbering mode only. 48 extensions in 2-digit extension numbering mode. · In non-IP Office Essential Edition the system assumes that the base control unit is always fully populated with up to 32 extensions, either real or phantom or a mix, to which it assigns extension numbers in sequence. It does this before assigning extension numbers to any real extensions on attached external expansion modules up to the system extension limit. If the system extension limit has not been exceeded, any remaining extension numbers are assigned to additional phantom extensions.
2. Non-IP Office Essential Edition systems support 3 SIP channels without licenses. Additional channels up to the limit require licenses. IP Office Essential Edition systems require licenses for all channels. In all modes, voice compression hardware resources are also required for SIP support.
3. Non-IP Office Essential Edition systems do not support both BRI and PRI trunks in the same system. IP Office Essential Edition systems support both BRI and PRI trunks in the same system. Non-IP Office Essential Edition systems are restricted to 12 BRI channels regardless of the BRI hardware installed.
4. Non-IP Office Essential Edition systems are to 1 single-port PRI card.
5. Capacity is dependent on licenses, voice compression resources and available bandwidth.

FEATURE Support Summary

Licenses:

Bishop Computer provides technical remote service support (as well as onsite service support in the Chicago to lower Wisconsin areas). We've installed over 300+ IP Office systems and serviced many more.