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Avaya
IP Office Remote
Phone Service
IP
Office remote support
24 hour Emergency Service Available
On site service - Chicago to Milwaukee areas
Avaya
Business Partner
Technical services for Avaya IP Office
Partner Merlin Definity phone systems - Relocation - Networks -
Cabling
Authorized
Certified Experienced
IP
Office R11.1 available NOW!
IP Office sales
IP Office support
IP Office service
IP Office programming
IP Office remote programming
IP Office phone support
IP Office installation
IP Office training
IP Office remote phone support
IP Office troubleshooting
IP Office VPN phone
IP Office upgrade
IP Office technical support
IP Office implementation
Avaya Products installed:
- IP Office
- IPO Voicemail Pro
- Merlin Magix / Legend
- Merlin Messaging
- Partner systems
- Definity
- CM (Communication Manager)
- Intuity
- Intuity LX
Avaya
Equipment installed
- Avaya
ERS 3500 series
- Extreme
/ Avaya ERS 3600 series
- Avaya
ERS 4800 series
Schaumburg,
IL
(847) 781-9475
EMAIL
Onsite
areas served:
- Illinois
Chicago area
- Lower
Wisconsin
Milwaukee to Madison areas
Nationwide
technical remote phone support
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24
hour Emergency Service Available
PRICING PAGE
IP
Office Installation
-
Site survey readiness
check
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Review alternatives
to connecting IP Office
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Decision: phone closet
or data room/rack
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Extending the “Demarc”
to the IP Office
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Is a switch “data”
port available for the IP Office system, Voicemail Pro PC?
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Will a VLAN be configured
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Is the Infrastructure,
Core Switches QoS capable?
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Is it ready for VoIP
traffic? Network Assessment needs to be completed.
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VPN, connect remote
site(s) or users phones to the LAN.
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Is your VPN appliance
supported?
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Voicemail: Embedded
(Essential) vs VMPRo (Preferred) editions, what is right for
you?
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Phone Manager Pro (PNP)
or One-X Portal? (One-X Portal offers more...)
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SCN, are you thinking
of how to connect your offices together, efficiently?
IP Office Additions
- Add trunk or station capacity
- Add Licensing* for features
IP
Office Programming
- Call routing
- User function programming
IP
Office Moves Adds Changes (MAC)
- New hires or moving users
- Setup new mailboxes or administer old
ones
IP Office Upgrades
- Install or update new firmware or software
- Install or update user application software
IP Office Repairs and Troubleshooting**
- Diagnose troubles
- Find resolutions
IP
Office User training on phones and voicemail
- Phones and phone features
- Voicemail access and messaging features
- Desktop Applications
IP
Office Basic administrative training
- Add users
- Reset user and voicemail passwords
- Administer directories
IP Office
Relocation
-
Plan and prepare for cut
dates to minimize outages to customers
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Relocation can involve
multi-vendors and circuit turn-ups
-
Moving offers opportunity
to upgrade or migrate to a new system
NETWORK
TECHNICAL SERVICES
Network Infrastructure
Design
/ Analysis
- Core infrastructure
- Requirement development
Review
/ Evaluate
- Audit current design
- Address critical concerns
Implement
- Pre-configure and install components
- QOS layer setup
- VLAN
- Lab testing for rollout
Testing
- Post evaluation
- Performance acceptance
WAN
/ Service Providers
- Work with service providers
- Develop requirements
- Test and turn up
- Managed services for QOS
- Assure testing endpoint connections
- Post troubleshooting
CABLING TECHNICAL
SERVICES
StructuredCabling
(low voltage)
Copper
/ Fiber
- Upgrade cabling to Category design specifications
- Backbone Campus
- Certify Cable Performance
Design
/ Analysis
- Core infrastructure
- Requirement development
Wire
Centers
- Design a wire center to suit
- Professional Quality Products
- Enclosures to Secure Assets
Cable
Management
- Ladder racks and pathways
- Structured Design
Call
us at (847) 781-9475 for information
or
email
PRICING
PAGE
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Microsoft
is a registered trademark of Microsoft Corporation
in the United States and other countries.
Avaya,
Lucent, AT&T, IP Office, Definity, Partner, Merlin, Magix,
Intuity and Audix are registered trademarks of Avaya, Lucent
Technologies, and AT&T.
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